We created this policy to demonstrate our firm commitment to ensuring your privacy. That’s why, when you visit www.theglassgalleria.com, we help you maintain control over your personal data on the Internet. If any of your concerns regarding privacy are not addressed here, you can Contact Us with any additional questions. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.
What information do we collect and how is it used?
When you place an order with us, we need to know your name, mailing address, email address, credit card number, and expiration date in order to process your order and communicate with you regarding the status of your order. We may also use this information to notify you of special offers that we think may be of interest to you. If you are a registered user at www.theglassgalleria.com and do not wish to receive this information, simply click the Safe Unsubscribe in any of our emails to instantly remove you from our email list.
If you are ordering a gift that needs to be shipped to an address other than your own, we also need to know the name and address of the gift recipient in order to process and ship the order. This information will be used primarily to fulfill the order and, if necessary, communicate with the gift recipient about the status of the order. The gift recipient or the ship to address will be flagged as such and we do not intend to send promotional materials to such addresses.
Our registration form requires customer contact information, which we use to process subsequent orders without asking you to re-enter it. If you choose to register at www.theglassgalleria.com, we require that you provide your name, mailing address, email address, a login name, a password. Optional items requested during the registration process is a telephone number.. By registering once, your subsequent visits will be even easier and more personal. When you sign in as a registered user, you’ll be able to track the status of your order. When you check out, you will not have to fill in most of the required fields.
With your permission, we may also use this information periodically to send you information about our company, either by email or standard mail. This may include announcements about new features at our site or special offers that we think may be of interest to you.
Product Purchase History
In order to help us better serve your needs and correctly target future promotions, Jubilee Creative maintains a history of customers’ past purchases. This information is used primarily to help us monitor the status of your orders, and secondarily to improve our marketing efforts, including the development of future merchandise offerings and the sending of promotions relevant to customers.
What about cookies and other types of tags?
How can I access, update or correct my information?
If you are a registered user at www.theglassgalleria.com, you may access and/or change your account information- including name, mailing address, email address, telephone number and password by visiting the My Account page.
If you’re a registered user at www.theglassgalleria.com, and would like to view the history of your past purchases, you may do so by visiting the My Account page and clicking Order Status. Non-registered customers may request this information by clicking on Contact Us, telephoning us at 1-800-845-6300, or writing to us at The Glass Galleria, 3610 Weber Road, Saint Louis, MO 63125. While this information is available for viewing by customers, transaction history is a permanent part of the customer’s record, and may not be changed.
Credit Card Information
Although The Glass Galleria does not maintain credit card number as a part of the customer profile, we do keep a record of the credit card number used for each Web transaction. This information must be maintained in case a customer requires a refund for an order. The Glass Galleria treats credit card information very carefully and will take every reasonable precaution to verify the identity of the requestor before sending this information.
How is my information protected?
We use Secure Socket Layer software (SSL) that protects your information whenever you place an order or access your account. The SSL encrypts all data you provide before it is sent to us. We also provide a variety of safeguards to ensure that no unauthorized person is allowed access to your data once you have provided it to us.
If you do not wish to receive communications from us simply click the Safe Unsubscribe in any of our emails to instantly remove you from our email list. You may also contact us to remove you from our mailing list as follows:
- Click Contact Us and submit your request through this Website.
- Write to us at The Glass Galleria , 3610 Weber Road, Saint Louis , MO, 63125 .
- Telephone us from 10:00am – 5:00 pm CST, Monday Through Friday days a week at:1-800-845-6300.